Seller Guide
Team & Store Settings
Dashboard, employees and roles, opening hours, store options and notifications.
Your dashboard
- Order counts by status, filtered by overall, today or this month.
- A yearly chart of earnings and commission.
- Top-selling and most-rated items.
- Low-stock pop-up (all types except Urban Eats).
- A payout reminder until you add a disbursement method.
- A Create Ads shortcut and a Search Menu to jump to any page.
Employees & roles
- Create a roleName it and tick the sections it can use.
- Add an employeeFirst name, last name (optional), unique phone and email, photo, role and a strong password.
| Group | Permissions |
|---|---|
| General | Dashboard, Profile |
| Orders | Orders, POS, Bookings |
| Catalogue | Items, Add-ons, Categories |
| Marketing | Campaigns, Coupons, Banners |
| Ads | Advertisement, Advertisement list |
| Delivery | Deliveryman, Deliveryman list |
| Wallet | Wallet, Wallet method |
| Employees | Role, Employee |
| Reports | Expense, Disbursement, VAT |
| Business | Store setup, Notification setup, My shop, Business plan, Reviews, Chat |
There’s no limit on roles or employees. Your staff sign in using Employee Login.
Opening hours
- Temporarily close: a one-click open or close switch.
- Daily schedule: several non-overlapping time slots per day. Not shown for Markett, Used Products or Digital Services, which are always open.
Store options
| Option | Shown when |
|---|---|
| Prescription order | Pharmacy |
| Veg / Non-veg | Urban Eats |
| Cutlery | Urban Eats |
| Halal tag | Urban Eats, Grocery |
| Minimum stock for warning | All types except Urban Eats |
| GST (switch + number) | All stores |
Notifications
Turn push, email and SMS on or off for account blocks, withdrawals, campaign requests, orders and advertisements. Channels Urbanese has switched off show as “turned off by admin”.
Profile
First name, last name, email, phone (10–20 digits), photo and password. Payout accounts are set under Disbursement Method, not on your profile.