Seller Guide

Services & Bookings

Set up Local Services slots and bookings, and Digital Services milestones.

Local Services: setting up a service

  • Pricing: fixed, hourly or quote.
  • Location: the customer’s address, your location, or remote.
  • Duration in minutes, and whether it supports milestones.
  • Schedule (required): for each variant and weekday, a start and end time, slot length (default 30 minutes) and maximum bookings per slot (default 1). You can exclude particular recurring slots.
  • Peak pricing (optional): a different price for a day and time window.

Bookings

  1. Requested
  2. Accepted
  3. In Progress
  4. Completed

Under Booking Management, each booking shows the customer, address, date and time slot, payment status, milestones and history. Download an invoice and update the status with a note. Bookings can also be Cancelled.

Milestones

  • Add milestones with a title, description and amount. New or edited milestones go to the customer for approval.
  • Each milestone’s work status: pending, in progress, submitted, rejected.
  • A booking can’t be completed until every milestone is submitted or approved.
  • Mark as paid is only for cash milestones; paid milestones can’t be changed.

Digital Services: digital products

  • Always open with no zone limits; stock is tracked.
  • Split products into milestones such as course modules, each with a title, description, price and video URL, item-wide or per variant.
  • Customers pay for milestones one at a time from the app. A variant purchase only unlocks that variant’s milestones.